by David Gracey
My mother-in-law, Cynthia, called me up the other evening in a state of panic and said “David, it’s Cynthia. When I touch the blueness, everything stops.” My keen instincts served me well and I quickly assessed she was talking about a computer problem (I’m smart that way…plus she has a “computer problem” tone in her voice that is a dead giveaway).
Dying to know what the “blueness” was, I logged into her computer remotely so I could see her screen.
What I learned, however, was that someone had sent her a virus. (Or more accurately, a virus infected someone’s computer, sent Cynthia an email and made it appear as if it came from someone she knew). When she clicked on the email, it tried to launch a virus which was then blocked by her anti-virus software which froze up her computer (“everything stops”). So the lessons here are 1) make sure your anti-virus software is up-to-date, and 2) emails that don’t have a subject line or content, regardless of who they are from, are almost always trouble. So don’t click on the Blueness.
Network 1 Consulting is a 14-year-old, IT Support company in Atlanta, GA. We become – or augment – the IT department for professional services companies: law firms, medical practices and financial services firms. Our IT experts can fix computers – but what our clients really value is the industry-specific best practices we bring to their firm. This is especially important with technology, along with regulations and cyber threats, changing so rapidly. We take a proactive approach to helping our clients use technology to gain and keep their competitive advantage.