We base every decision on these values

Positive, Can-Do Attitude: Every problem has a solution. Find it.

  • We have a pleasant demeanor, and we are a delight to work with.
  • We show enthusiasm and embrace humor.
  • We have an optimistic outlook and know things will always work out for the best. Even bad situations have a silver lining.
  • Our growth mindset keeps us open to different opinions, new ideas, and a variety of viewpoints in a respectful manner.
  • We are the solution, not the problem.

Delight our Clients: “Wow” with every interaction

  • We “Wow” our clients with every interaction by being the best at what we do.
  • We set realistic expectations and solve it right the first time.
  • We get to know our clients, what’s most important, and what greatness means to them.
  • We fess up when we make a mistake.
  • We have excellent deskside manner and take exceptional care of our clients

Sense of Urgency: Complete tasks promptly, beat deadlines and exceed expectations

  • We finish high-priority tasks promptly.
  • Meetings, phone calls and office visits start on time. We give advance notice when we will be late.
  • We help a teammate when they need it and ask for help when we need it.

Alignment: Work towards common goals

  • We have clarity of vision, know where we are heading and work towards that vision.
  • We make every decision and take every action with our company vision, values and 1-damentals in mind.
  • We respect each other’s commitments and work styles. Interruptions can cause delay. Be respectful of habits that are different than yours.
  • We put company first, team second and ourselves third.
  • We have each other’s back.
  • We achieve the best results when everyone is pulling in the same direction.
  • We know our manager’s goals and help him/her achieve them.

Excellent Communication: Frequent, Clear and Realistic

  • We communicate clear and realistic expectations and reset them if we must.
  • We follow up after resolving problems. This is as important as fixing the problem right the first time.
  • We all have clients and we all have a manager. Communicate frequently and effectively with both.
  • We question with sincerity and disagree with respect.


Interested in learning more about our culture and open positions? Send us a note and let us know what interests you.