always on top of your system

Our Network Operations Center (NOC) monitors your servers and network 24 hours/day, 7 days/week, 365 days/year using a sophisticated remote management platform from N-Able Technologies.  Properly configured monitoring combines a proven tool and process with a client-centric workflow and best-in-class practices. This ensures the right components are monitored, self-healing capabilities are in place where possible, alert thresholds and workflows are set properly so alarms are sent when needed. 

Our NOC is manned from 5:00 am every weekday and performs these important tasks before our clients start their day: 

Checks alerts that came in overnight

    • Investigate each alert, including a review of the Windows event log
    • Fix issues that need to be addressed
    • Communicate issue and actions taken to field engineering teams
  • Checks server patches
    • Find and fix issues, reboot servers as needed and test performance.
    • Communicate to field engineering teams

Our monitoring and NOC services enable your Network 1 field engineering team to stay proactive, respond quickly, diagnose problems more thoroughly and provide real fixes, not Band-Aids. 

Clients Testimonials

"Network 1 is part of our team. They are quick to respond and resolve any issue we have. The team members of Network 1 are very knowledgeable and gracious. I would recommend them to anyone."

CFO
Construction Company

"We are exceptionally pleased with the services that Network 1 provides to our law firm. They are quick to respond and resolve any computer issues we may have. We appreciate their willingness to be available and accessible."

Administrator
Law Firm

"Network 1 provides essential services professionally, expediently and with a friendly approach. We have been on board with them for 9 years. If you are looking for a managed service provider for your company, I would recommend looking into their services."

IT Specialist
Human Resources & Benefits Consultants

“As a start-up, IT infrastructure and support was one of the most daunting parts of our launch, but Network 1 made everything seamless for us. As a financial services company, we have strict regulatory and compliance guidelines that Network 1 understands and appreciates.”

Partner
Wealth Advisory Firm

"Network 1 Consulting is a valuable part of our team, a true partner rather than a vendor - coaching us on what's best for our long-term goals. The work they do on our behalf serves to expand our day-to-day bandwidth and capabilities. Relying on Network 1's expertise allows our employees to focus on their strengths while giving us an increased depth and breadth of knowledge. We trust Network 1 to advise us and provide proactive guidance. They are responsive to our needs."

Director of Finance & Administration
Nonprofit Organization

"I have had a professional relationship with Network1 Consulting for more than 20 years, and I can unequivocally attest that they stand as the premier managed IT services firm in the Atlanta area. Without hesitation, I would confidently refer Network1 Consulting to any of my customers, friends, or business associates seeking top-quality managed IT services for their business. Their commitment to taking care of their customers is tops! I highly recommend their services."

CEO
Telecommunications Consulting Firm

"Network 1 is a great team to work with no matter what level of the organization you are working with. They are all very prompt and professional with the perfect splash of fun. I cannot thank them enough for their hard work and time!"

Operations Manager
Healthcare Law Firm
WANT TO LEARN MORE?

We would love to discuss how by monitoring your network and servers at all times means better productivity, data security and IT that "just works."