“If you don’t know where you are going, you might wind up someplace else.”
– Yogi Berra
What is a Virtual Chief Information Officer?
All of our customers have a client engineer and client manager, working together as a Virtual CIO to plan for the technology they will need to support their business initiatives in both the short- and long-term. Building on experience gained – and best practices built – working with small- and mid-sized companies in Metro Atlanta for more than two decades, the Virtual CIO leverages Network 1’s knowledge base and works closely with every client to deliver:
- 2-Year Technology Roadmap: based on the client’s current technology plus their business initiatives and plans for the future.
- Business Review Meeting: an annual review of the services we provide for each client and level of service and expertise we provide.
2-Year Technology Roadmap
Your business is growing and evolving – and technology, cyber threats and regulations continue to change as well. Effective planning coupled with our knowledge of IT industry best practices allow us to make better recommendations specifically for your company. As our tagline says: Better IT = Better Business.
For businesses to perform at their best, their technology must:
- Align with their business goals and initiatives
- Leverage appropriate technology
- Adapt and flexibly shift as the business / technology changes
Our 2-year roadmaps, delivered and discussed with every client, prioritizes our recommendations based on alignment, leverage and flexibility, as well as timeframe, budget and level of risk. Recommendations are prioritized as high, medium or low and organized into the following segments:
- Software / applications
- Hardware
- Security / compliance
- Management / strategy
Technical reasons and business benefits – along with budget estimates – are provided for each recommendation so our clients can make informed and smart business decisions about their level of IT investment.
Business Review
Change is constant. Staying aligned with our clients as they change, and as technology and our services change, is critical.
Our clients value our annual Business Review Meetings for the opportunity to review, learn and remain in sync. These annual discussions focus on:
- Client business initiatives and changes
- Our level of service delivery including areas for improvement, accomplishments, specific issues, feedback and any necessary adjustments
- Current network and services provided
- Future roadmap / recommendations for change
These business reviews are action-oriented. All follow-up activities are captured, communicated and tracked and one-week and three-week action status meetings are held to ensure progress and client satisfaction.
Client Feedback: Success Stories with Our Virtual CIO Services
"They deliver a consistently timely response and they’re proactive when they need to be."
President & Chief Operating Officer, Financial Advisory Firm
WANT TO LEARN MORE?
We would love to discuss how our Virtual CIO services can help your technology grow to meet the needs of your business.