Posts Tagged ‘NFMGMA’
Tuesday Tip: Stay Organized with Workflowy
By Richard Stokes Staying organized is a tough task these days. We’ve all got some degree of family/personal commitments, volunteer opportunities and then of course our day jobs. Then we get sucked in to social media, emails, texting and fads like Pokémon Go. Frankly, it’s amazing that we manage to stay on top of anything.…
Read MoreNFMGMA May Session: Six Crucial Behaviors for Patient-Facing Employees
by Richard Stokes Remember the old adage: “If a customer has a negative experience they are 10 times more likely to tell others about it than if they’ve had a positive experience.” Even if you don’t remember the number being ‘10x’ you probably remember the point. I consider myself to be an optimist; unfortunately, human…
Read MoreUpcoming NFMGMA Session: Company Culture and Operational Improvement
NFMGMA March 2016 Educational Session CULTURE – It’s Not Just in a Petri Dish Anymore! And OPERATIONAL IMPROVEMENT – What Does it Really Take? Is it Even Really Possible? Ken Hertz, FACMPE – Principal, MGMA Health Care Consulting Group by Richard Stokes What’s better than winning the lottery? Winning the lottery twice! Well, pack your…
Read MoreNFMGMA January 2016 Educational Session – 10 Mistakes We Keep Making as Practice Managers
By Richard Stokes Now that 2016 is here, it’s time to dust off the haze from the holidays and get back to work….sigh! Many of you may have already reflected on 2015 and made resolutions/plans for what you want to do differently/better for this year. If that’s you – well done! For those that haven’t,…
Read MoreNFMGMA March 2015 Educational Session – Patient Portal and 45 IT Tips in 45 Minutes
Rosemarie Nelson – Independent Consultant/MGMA Principal Consultant by Richard Stokes For the better part of the last ten years we’ve seen a steady increase in the introduction and adoption of technology into the healthcare space. EHR systems are now common place in practices today and the way in which patients are treated and cared for…
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