Tuesday Tip: Robocalls driving you crazy?

robots call centerEveryone has experienced the annoyance of robocalls. I want to share a couple ways that may help to reduce them as much as possible. Like spam email, its never going to stop. You can learn how to limit them while accepting that they are one of those unfortunate things in this world. Kind of like mosquitos, though mosquitoes may be a little more tolerable.

For calls that come to your personal phone number: Register with the National Do Not Call List. This may help some but its not exactly the bee’s knees. It does, however, require telemarketers to check the list every month for new numbers that were added.

For businesses that utilize Ring Central and other popular VoIP services: Contact your IT department and ask them to block known, verified numbers that may continuously bug you. Be mindful that a lot of calls are “spoofed” just like in email. The number shown on caller ID isn’t always the number really calling you.

Another option is to look at your cell phone carrier for support.

  • Verizon has Call Filter, an app that is usually pre-loaded on the phone.
  • AT&T has an app called ActiveArmor that includes several free features you can use to help limit unwanted calls.

These apps allow you to configure settings so the call goes straight to voicemail or is blocked altogether. They also have advanced features for an extra charge, but the free options are a good start.

It takes more and more effort to limit these pesky scammers and robocalls, but we can fight back!

Justin Culver Headshot

Justin Culver: As a Client Manager II, Justin provides customer service, desktop support and account management for the customers of Network 1. They know they can turn to him to answer questions about their service and depend on him to keep them informed about opportunities that can help them increase productivity.

Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. Whether you want to outsource all of your IT needs to a reliable, responsive, service-oriented company, or need to supplement the work of your internal IT staff, we will carefully evaluate where you are now, discuss where you want to go and implement and support a plan to get you there with as little interruption as possible.

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