When you use technology every day, facing technology issues in your business is not surprising. However, many of these issues are rather avoidable with the right strategies. For instance, 31% of the average organization’s IT infrastructure is outdated and upgrading hardware or software will enhance performance.
“The good news about common IT problems in business is that most of them have relatively straightforward solutions.” – David Gracey, Founder & President of Network 1 Consulting |
Additionally, one Microsoft survey revealed that 80% of IT issues are caused by human error. As in, the software or hardware tool is functioning correctly, but not being used correctly. Therefore, reviewing user training guides or working with IT consultants can solve more problems than you may expect.
Yet, not all problems with IT are a matter of simple human error. There are other technical difficulties that do require adjustments to resolve. This article will explore some of these challenges. We will discuss a few common IT problems businesses face and their typical resolutions.
6 Common Technology Problems in Business With Straightforward Solutions
1. Network Connectivity Issues
Network connectivity issues often stem from outdated hardware, improper configurations, or insufficient bandwidth for business operations. Businesses that do not perform regular maintenance or upgrades may experience frequent outages and slow performance.
Conduct a thorough network assessment to identify weak points and outdated equipment. Upgrade routers, switches, and cabling to meet current business demands. Implement network monitoring tools to proactively detect and resolve connectivity issues, and consider segmenting the network to improve traffic management.
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2. Remote Work Security Measures
Employees who are working remotely may put your data security at risk when they use personal devices or insecure internet connections to access sensitive information. The lack of a standardized security framework is what makes remote environments vulnerable to cyber attacks.
Provide employees with secure business-grade tools and enforce the use of virtual private networks (VPNs) for all remote connections. Deploy endpoint protection software to monitor and secure devices and require multi-factor authentication for accessing corporate resources.
3. Frequent Software Crashes
Software crashes occur when applications run on outdated or incompatible systems. Insufficient hardware resources, such as low RAM or storage, can cause instability. Neglecting updates or running poorly integrated third-party plugins may also contribute to this issue.
Update software and operating systems regularly to maintain compatibility and stability. Invest in hardware that meets or exceeds the recommended specifications for your critical applications. Test new software in a controlled environment before deployment and avoid using unsupported or unverified plugins.
4. Difficulty Sharing Files
File-sharing difficulties often result from using disconnected systems or outdated communication tools like USB drives and email attachments. Employees relying on different tools and platforms create silos that impede collaboration.
Adopt a unified file-sharing platform like Google Drive, Microsoft OneDrive, or Dropbox for Business to centralize document storage. Train employees on collaboration practices, such as using shared folders and maintaining consistent naming conventions. Enable access controls to ensure files are shared securely and with the right individuals.
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5. Poor Wi-Fi Coverage
Poor Wi-Fi coverage is caused by improperly placed routers, insufficient access points, or physical obstructions like walls and furniture. Older or low-quality routers struggle to support the bandwidth needs of modern businesses, particularly in large office spaces.
Conduct a site survey to pinpoint weak coverage areas and optimize router placement. Upgrade to mesh Wi-Fi systems or install additional access points to ensure consistent connectivity throughout the office. Use dual-band or tri-band routers to reduce interference and provide reliable service for high-demand environments.
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6. Integration Issues With Legacy Systems
Integration challenges arise when legacy systems lack APIs or compatibility with modern software. Outdated architecture often requires manual data transfers or complex workarounds, slowing processes and increasing the risk of errors.
Evaluate legacy systems to determine which components can be modernized or replaced. Use middleware or integration platforms to bridge the gap between old and new systems. Plan for gradual migration to scalable, cloud-based solutions that better align with long-term business goals.
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Prevent These IT Problems & More With Our Assistance
Today, 93% of businesses can’t operate without functional technology. That means proactively resolving technical issues is more important than ever. If your internal efforts aren’t providing the results that you need, it may be time to outsource to IT support professionals.
You can find those IT professionals at Network 1 Consulting. Our team has more than 25 years of experience resolving IT challenges for more than 4,592 end-users. Using our established processes, we’re capable of answering most calls in less than 17 minutes without compromising the quality of our responses.
Reach out today to ask us how we can help.