Meeting the Unique Needs of a Remote Law Firm
A transactional law firm in Atlanta was transitioning in early 2018 and realized they needed outside help to enhance and expand their IT systems. They were looking for a company that understood the complex needs of law firms while also being fair and reasonably priced. After researching several companies, they decided to go with Network 1.
Network 1 started the relationship by reviewing the firm’s current IT systems and needs. Their director of legal operations, stated, “Network 1 thoroughly reviewed our situation and went over our options in clear language. Lawyers do not tend to be technical, but they do want their technology to always work. Network 1 explained everything in layman’s terms. From day one, they kept things simple and answered all our questions (we have a lot!).”
This law firm was well ahead of most in terms of remote work. In fact, they have always had a remote work structure since opening their (virtual) doors in 2006. So, while no changes were needed on that front when COVID-19 hit, keeping every member on the team up and running was still very important. Their director of legal operations added, “They understand our industry and specific needs well. When I explain to them that I can’t have an attorney down, they get it.”
According to their legal operations director, “More than anything, with Network 1 I feel like I can sincerely tell our clients that our IT is robust, and data is secure. I am confident in the knowledge that if anything goes wrong, Network 1 is only a quick call or email away.”
As the firm evolves, she expects Network 1 to continue to be an integral part of their firm, adding, “I see us growing and see them growing with us. I have, and will continue to, recommend Network 1.”