by David Gracey

This is the first in a series of what I hope will be a fun look at some very practical computer questions from my mother-in-law.  I’m calling it “Cynthia’s Corner” and its origins are the many (and there are many) simple but spot-on questions that I get from ordinary folks who run into snags while using their computers.  Cynthia is a great source of such inquiries.

Most questions come at me when Cynthia is trying to get something important done on her computer and there is some sort of deadline involved.  The phone call usually begins with “Hi David, it’s Cynthia.  I’m desperate.  I can’t print.” And then I’ll be hit by a brief (very brief) description of the problem.  Last week it was “why did the Word people take away my printer” which caused me to think “what could she possibly be talking about?”  But after a bit of digging, I knew exactly what she was describing: the new version of Microsoft Word removes a number of shortcuts from the toolbar and puts them elsewhere.  They did this based on hours of analysis of how folks use Word.  Their “improvements” can easily cause frustration for a new user.  It makes no sense, but in this case, the Word toolbar is missing the printer icon.


It was there on the previous 10 versions of Word, so where did it go?  I guess the sages at Microsoft want us to click FILE > PRINT every time we need to crank something out.  Wouldn’t it be great if we could have a “quick print” icon right there in the toolbar?  Well we can.  Simply click the drop-down arrow in the toolbar to reveal a number of handy options, including QUICK PRINT.


Click on Quick Print to permanently add that icon to your toolbar.

And now I’m going to enjoy a nice bowl of fresh peaches that Cynthia brought me from Jaemor Farms.

Network 1 Consulting is a 14-year-old, IT Support company in Atlanta, GA.  We become – or augment – the IT department for professional services companies: law firms, medical practices and financial services firms.  Our IT experts can fix computers – but what our clients really value is the industry-specific best practices we bring to their firm.  This is especially important with technology, along with regulations and cyber threats, changing so rapidly.  We take a proactive approach to helping our clients use technology to gain and keep their competitive advantage.

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