Tuesday Tip: Blocking Robocalls from ringing your iPhone with iOS13

By Richard Stokes

Despite efforts from the FCC it seems to me that the number of RoboCallers getting through to my mobile phone is going up. I’m sure you’ve had a similar experience, your phone rings, it’s a number that you don’t quite recognize yet you choose to answer it and 9 times out of 10 it ends up being utter garbage. The ones I seem to be bombarded with the most these days are:

  1. This is your last opportunity to extend the warranty on your vehicle (even though, I don’t own the vehicle anymore)
  2. Your social security number has been compromised and you owe money (which, interestingly enough, they are happy to have you pay off by purchasing Google play cards from a local pharmacy chain)

No matter how many times I block the number on my iPhone, within a few weeks, I get the same call from a different number.

Well, Apple has taken the action to help us out with this a little. In the latest iOS software update (version 13), there’s a nice option to ‘Silence Unknown Callers’ and send them straight to voice-mail.

First thing you need to do is check to make sure you are running the latest iOS. Do this by tapping on the settings icon on your screen and tap through the following options: General / About / Software Version.

 

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If you are not on 13, then you need to update your iPhone first.

Once you’re on iOS13, go back to the settings menu and scroll-down a little further until you see the option for Phone and tap through to locate ‘Silence Unknown Callers’. Tap on this selections button until it shows green and this option is now activated.

 

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With this now turned-on, all calls that are either not found in your contacts, were recent outgoing calls or Siri suggestions will be silenced and sent straight to voice-mail. If it’s legit and they want to talk to you, they’ll leave a message and then you can call them back.

Richard Stokes: As the Director of Sales for Network 1, Richard identifies “future” clients that can benefit from the support of an experienced, outsourced IT team. He helps clients and prospects find technology solutions they need to achieve better productivity and efficiency so they can focus their attention on making money and growing their respective business.

Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. Whether you want to outsource all of your IT needs to a reliable, responsive, service-oriented company, or need to supplement the work of your internal IT staff, we will carefully evaluate where you are now, discuss where you want to go and implement and support a plan to get you there with as little interruption as possible.

1 Comment

  1. John O'Brien on October 24, 2019 at 9:42 am

    Richard, Thanks for the information. I updated my phone and noticed that some voice messages were received and I never heard it ring. Also, there was no real message, just noise. Answer…Robo Calls going to vm with the new update. Thank you!

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