Troubleshooting Sound Problems

Courtesy of: Chase Petersen, Network 1 Sales Operations Associate

If your sound goes out just before or during a video meeting, your Windows computer
has some functionality that might allow you to find / fix the problem quickly.

Right click the speaker symbol in the bottom right of your screen and select Open
Sound Settings:


From the menu, select the Troubleshoot button:


The program will ask you a few questions about
what device to troubleshoot – follow the prompts and allow the program to fix the
speaker issue.


Reminder: This is not a foolproof way to fix a
sound issue but it may help you out in a pinch.


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