Troubleshooting Sound Problems

Courtesy of: Chase Petersen, Network 1 Sales Operations Associate

If your sound goes out just before or during a video meeting, your Windows computer
has some functionality that might allow you to find / fix the problem quickly.

Right click the speaker symbol in the bottom right of your screen and select Open
Sound Settings:


From the menu, select the Troubleshoot button:


The program will ask you a few questions about
what device to troubleshoot – follow the prompts and allow the program to fix the
speaker issue.


Reminder: This is not a foolproof way to fix a
sound issue but it may help you out in a pinch.


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Tony Rushin: In his role as VP of sales & marketing, he is responsible for hiring, managing and coaching the sales team and always staying on top of (and meeting) the needs of clients. Under his leadership, the company has steadily grown each year.

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