Troubleshooting Sound Problems

Courtesy of: Chase Petersen, Network 1 Sales Operations Associate

If your sound goes out just before or during a video meeting, your Windows computer
has some functionality that might allow you to find / fix the problem quickly.

Right click the speaker symbol in the bottom right of your screen and select Open
Sound Settings:


From the menu, select the Troubleshoot button:


The program will ask you a few questions about
what device to troubleshoot – follow the prompts and allow the program to fix the
speaker issue.


Reminder: This is not a foolproof way to fix a
sound issue but it may help you out in a pinch.


Chase Petersen: Chase works at Network 1 as a Sales Operations Associate, where he partners with clients to learn their needs and provide thoughtful recommendations on how to meet each one. He is a graduate of Kennesaw State University where he earned his degree in Economics and Political Science.

Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. Whether you want to outsource all of your IT needs to a reliable, responsive, service-oriented company, or need to supplement the work of your internal IT staff, we will carefully evaluate where you are now, discuss where you want to go and implement and support a plan to get you there with as little interruption as possible.

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