As a desktop engineer at Network 1, Miles spends his days working with clients to understand, identify and resolve software and hardware issues. His previous experience as a Network Operations Center (NOC) engineer where he focused on designing and managing client networks gives him added knowledge and streamlines his work today. A Long Island, NY…

As a Desktop Engineer, Shawntia “Tia” Simms, plays a pivotal role in providing top-notch service to clients. Hailing from Washington, D.C., Tia’s passion for technology and continuous learning has propelled her into the tech world. With a CompTIA A+ license and the distinction of being Valedictorian in her Per Scholas cohort, Tia’s expertise is undeniable.…

As a Client Manager, Jessi’s approach to customer relations is simple: never miss an opportunity to be a “Day Maker.” Drawing from her experience in billing, back-office services and office management, Jessi has developed a versatile skillset that allows her to understand customer needs and find innovative solutions. She goes above and beyond to ensure…

When things go awry – as they occasionally do – Dang is there to ask the right questions so he can diagnose the software or hardware issue at play and quickly resolve it so clients can get on with their day. This is the perfect job for Dang since he grew up with a love…

Ron is a desktop engineer with Network 1 where he gets to put his lifelong interest in technology to work by identifying and solving software and hardware issues for clients. His previous work experience in logistics and account management makes him the perfect fit for his current job. A lifelong resident of Decatur, GA, Ron…

Every office needs that person who keeps things running, knows where everything is, and arranges weekly lunches and team meetings. At Network 1, that person is Hope. As a former co-owner of a jewelry and accessories business, and furniture buyer for Ballard Designs, she knows how to source the best materials, listen to customers’ needs…

In his role of Client Manager, Kyle is the first point of contact for the clients he serves. He spends his days gaining a deep understanding their businesses, ensuring they have the support they need, and being there to provide advice and guidance as their IT requirements evolve. This role is perfect for Kyle since…

David is a desktop engineer at Network 1 where he works closely with clients to diagnose software and hardware issues so he can quickly resolve them and get the client back to work. With certifications in both cybersecurity and Microsoft Office, he has the knowledge needed to ensure systems are functioning properly and as secure…

Timothy is a Desktop Engineer with Network 1. In this role, he researches, diagnoses, and provides workable solutions to clients’ software and hardware issues. Originally from Aiken, SC, Timothy now resides in Sandy Springs, GA.

Mety Van Vleck joined Network 1 in March of 2022 as a procurement & accounting assistant, where she supports the rest of our accounting team and requests quotes and issues purchase orders for client hardware. She earned an A.A.S. degree from Chattahoochee Technical College before earning a B.A. from an Indonesian University. She also holds…

As a Client Manager II, Sandra provides customer service, desktop support and account management for the customers of Network 1. In this role, she pulls on her more than 10 years of experience to help clients maintain their networks, software and hardware as well as troubleshoot and solve any issues as they arise. Originally from…

As a Desktop Engineer at Network 1, Joseph uses his skills as a natural people person and steadfast problem solver on a daily basis. He enjoys working closely with his clients to uncover hardware, software and networking issues and doing everything he can to resolve them quickly and with the least amount of disruption. Prior…

In his position as Network Operations Center (NOC) Engineer with Network 1, Matthew is responsible for the design, implementation, monitoring and management of client networks. Prior to moving into IT as a career, he worked in social services filling various roles with the National Suicide Prevention Lifeline, 211 Information and Referral Network and the South…

Taylor is a Dispatch Engineer at Network 1 where he helps identify and solve the source of client IT issues. This includes both on-site and remote support and troubleshooting for hardware, software and networking needs. He is also completing his work toward a Bachelor of Science in information technology at Kennesaw State University, making him…