Fixing Internet Connectivity Issues at Home

Courtesy of: Patrick Tallon, Network 1 Desktop Engineer

Are you having trouble wirelessly connecting to the Internet at home? If so, start troubleshooting by plugging an Ethernet cable into both your computer and router or modem. If the Internet works, then you know the issue is with your wireless adapter.

If it still doesn’t work, the issue is likely one of two things: 1) The Internet isn’t getting to your house and you need to call your provider, or 2) You may have a software issue on your computer, which we can help you troubleshoot.

If you are not sure if you have an Ethernet cable, look where you store your Internet provider’s paperwork and original equipment, and hopefully you will find it there. Below is a picture of an Ethernet cable in case you’re not familiar.

QuickTips

 

Patrick Tallon: Patrick is a Client Manager with Network 1, where he works with clients to help maintain their networks, software and hardware, and troubleshoot and solve any issues as they arise. His background includes experience in system administration, and he is a former student of the University of North Florida.

Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. Whether you want to outsource all of your IT needs to a reliable, responsive, service-oriented company, or need to supplement the work of your internal IT staff, we will carefully evaluate where you are now, discuss where you want to go and implement and support a plan to get you there with as little interruption as possible.

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