Client Survey: 2013 Survey Results

Network 1 recently completed its second annual client satisfaction survey.  By continuing to use the survey platform, Net Promoter Score, we are able to measure and understand our clients’ experience. We would like to thank our clients for participating and helping us with feedback that we’re using to improve our client services. We are again…

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Tuesday Tip: 5 New iPhones

by Tony Rushin If you saw or read anything about Apple’s announcement last Tuesday, the 10th, you’re probably scratching your head and thinking: 5 new iPhones?  Tony must be confused. Nope.  I am counting the new iPhone 5C and 5S (more info below).  I’m also counting the iPhone 4, 4S and 5 because once owners…

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Tuesday Tip: Kudos for Google Alerts

by Alisa Michael This is my first Tuesday Tip (I joined the team last Tuesday), so you might have to bear with me!  I have heard that in past blogs Google sometimes gets a “bad wrap.”  While I would never argue with those with more technical knowledge, I do know something that Google does well: …

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Tuesday Tip: Three Tips for Home Users

by David Gracey The information technology infrastructure at the Gracey household is fairly basic.  Even though I run a technology company where we provide leading edge solutions to our law firm, medical practice and financial services clients, the technology needs of the Gracey home are nominal.   I’ve designed the infrastructure as simple as possible to…

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